What should I do if my swipe card reader only works sporadically?
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First, ensure your swiping method is correct – not too quickly and with the magnetic strip facing away from you.…
What should I do if my till system won’t switch on?
First, check that the power rack shows a green light – this light indicates that power is reaching the till…
Will I be able to use my current card machine when I switch to Tectah EPOS?
Only Tectah payments can be integrated with Tectah EPOS.
Are an internet connection and/or WiFi needed?
Yes, both an internet connection and WiFi are required. A WiFi dongle is included in the hardware we provide, but…
How do I make changes to my EPOS?
From the get-go, we give you free training in the use of Tectah EPOS systems. You can also call us…
On what days/times is the Tectah EPOS support team available?
Our support team is on hand 24/7/365 to provide expert assistance for your business.
How do I set up my Tectah EPOS system?
Once your EPOS hardware arrives, just call 0161 3412244 and our friendly installation team will help you get set up…
What software do you offer?
We offer a range of software applications to suit a variety of industries and business structures. Learn more about our…